| Weight | 0.75 kg |
|---|---|
| Dimensions | 35.3 × 25 × 2.5 cm |
Appointment:
Missed appointments or cancellations less than 24 hours prior are not entitled to refunds. Rescheduling is possible but not guaranteed. Please contact the customer service prior to the appointment time to discuss cost and availability options.
Shipping & Return:
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To Qualify for any return, the product must be in the same condition as when you received it. Not used, not opened, unworn, in its original packaging. You will also need to send it to us with the receipt or proof of purchase.
Please return to: Medicines by MailBox, 89 Falcon Rd, London. SW11 2PF
You can read our full return policy here:
https://medicinesbymailbox.co.uk/return-policy/
We offer next day delivery; however courier delivery times are out of our control. We are unable to offer refunds for any late deliveries. But you will receive courier tracking information once your order has been dispatched. And orders placed by 1pm are dispatched on the same day.
Alexander Osorio-Casas –
Excellent service! The kit arrived on time, took the test, dispatched the kit and got the results on the same day before the day of my flight. Thank you so much for your support and advice!
Jeffrey pinder –
Simple process. Very professional. And results back within 24 hours. Highly recommend for travel related covid tests.
Sutton Sophia –
Quick service, customer service were very helpful and results real quick! I will definitely use your services again!
Rose Davis –
Quick & efficient service
Sarah S –
Received the test kit little bit late than expected . I have drop my sample to the laboratory located at Battersea and received the result same day .
Paige Harris –
Superb service. Customer service is very helpful. I needed to change the delivery address and they have done it in seconds!! Wow!!
Zsolt streng –
I have been using Medicines Online for a while now, and I am happy with the service. The test was done correctly and results were quickly available. I will definitely order from them in the future.
Celine Bailey –
The kit didn’t arrived on time because Royal Mail lost it. After I’ve told them that I haven’t received my kit yet they sent me another one.
Tabitha Pavel –
Very professional staff! I was struggling on how to activate the kit and they have helped me straight away
Diane –
If I only could give more stars I would! I got the test on time and send it to the laboratory. They have sent me the results the next day at 2pm but the result came inconclusive. I’ve been very stressed as my flight was at 8pm same day. Customer service was so nice that they have told me that if I go to the laboratory I can do another sample and get my results on time, which I did!!! I can’t thank you enough!
Chow Chow –
Instructions a bit unclear. Otherwise great service